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Before You Call

Common Questions

Ask us anything, cher.

The questions we answer every week, written down so you get your answer at 10 PM on a Tuesday. Anything else, call or send the quote form.

Answers last checked

Common Questions

Is there a minimum order?
Screen printing is priced for groups, and the per-piece price drops as quantity grows. Embroidery is available on single pieces. Tell us what you need and we'll make it work.
Can I bring my own shirts or hats?
Yes. We're one of the only shops around that decorates customer-supplied garments. Because we can't replace goods we didn't sell, misprints on your items are at your risk, and we'll walk you through it before we start.
What artwork do you need?
Best: a vector file (AI, EPS, SVG, or vector PDF). Workable: a big, clean PNG or JPG. If your logo came from an AI image tool, tell us; those always need redrawing before they print, and we can do that for you.
How fast can you turn an order around?
Typical turnaround is 10-14 business days after you approve the proof. Need it faster? Ask. Rush is often possible, sometimes with a rush fee, and we'll tell you up front.
Do you ship?
We're built around local pickup at the shop. Shipping can be arranged on request and is quoted at cost.
How does payment work?
We send a written quote and a proof. Nothing is printed or stitched until you approve the proof. Orders go into production on a 50% deposit, balance due at pickup.

Answered in more detail

How We Work

  1. You tell us the job

    Call, come by, or send the quote form with your artwork and your count. No payment is taken to ask.

  2. We quote it in writing

    You get the price in writing, with the garment, the method, and the count spelled out. Ask questions before you agree to anything.

  3. We send a proof

    We turn your artwork into a proof showing the art, the size, the placement, the garment, and the colors.

  4. You approve the proof

    Nothing is printed or stitched until you approve it. The approved proof is what we go to press with, so read it closely.

  5. We produce it

    Orders go into production on a 50% deposit. Typical turnaround is 10 to 14 business days after you approve the proof.

  6. You pick it up

    Balance is due at pickup at the shop. Shipping can be arranged on request and is quoted at cost.

The long version, including deposits, changes, and what happens if something is wrong: Order & Artwork Policy.

Ready to Put
Your Name On It?

Send the artwork and the count. You get a written quote and a proof back, usually inside a business day.

Request a Quote →
1. Send Your Idea

Upload your artwork or tell us what you need.

2. We Build Your Order

We help choose garments, placement, and method.

3. We Run It

On the press or in the hoop, once you approve the proof.

4. You Pick It Up

Ready at the shop, counted and sorted.